SERVICES | CRG - Consulting Resource Group https://crgleader.com Business Consulting Thu, 05 Feb 2026 05:15:01 +0000 en-CA hourly 1 https://wordpress.org/?v=6.1.9 https://crgleader.com/wp-content/uploads/2020/05/cropped-favi-crg-32x32.jpg SERVICES | CRG - Consulting Resource Group https://crgleader.com 32 32 Training: Live and Virtual https://crgleader.com/training-live-virtual/ Wed, 01 Jan 2020 04:41:40 +0000 https://crg.graphem.com/?page_id=3577

Training: Live and Virtual

Organizations are looking for blended learning training solutions that will equip both their current and new employees with the knowledge and competencies required to help their organization excel.

Top performing companies acknowledge that they must become a learning organizations to address the rapidly evolving business landscape.

Competition, continuous advances in technology, including AI, regulatory changes, and ongoing globalization all require optimizing performance.
That is what CRG does well by implementing transformational learning experiences that assist individuals, teams and organizations to realize their full potential.

CRG was recognized as one of the Top Three Providers of Leadership Development Training Globally by HR.com Lead 500 Awards. CRG beat out other applicates like Disney University and Kenneth Blanchard Training.

As the global leader in professional training we provide innovative learning and development solutions, covering multiple areas and industries, tailored to meet your needs. Our courses are delivered in both face-to-face, virtual and eLearning environments, ensuring training objectives are achieved no matter your current condition.

Our training solutions are developed by subject matter experts to help organizations and individuals improve personal competence and skills – core enablers of sustainable business development and competitive advantage.

Three Ways To Engage

  • A business process redesign and best practices project for a Fortune 100 client.
  • Co-designing and implementing an entire HR and Talent Management process for a national retail chain.
  • Conducting strategic planning, succession planning and organizational design work for several privately owned businesses.
  • Facilitating leadership retreats with board members and executives of multiple organizations and in one case it resulted in the merging of two financial institutions forming a new billion-dollar entity.

We have a proven track record of delivering public, in-house, eLearning, virtual learning and blended learning for the world’s largest companies and recognized organizations. For one Fortune 50 client this included over 5000 full day training days.

Utilizing subject matter experts, our training moves beyond theory, giving you valuable real-world insights. As a result, you can trust us to provide high-quality, consistent training and development at every level of your organization – anywhere in the world.

Contact us today to find out how training can support your business.

Testimonial

I want to thank you for your outstanding work with the San Diego Police Department. Thanks to your leadership, the entire command staff of the Police Department has now recognized how important leadership development and strategic planning are to our organization’s future. I am proud to have learned a great deal from your association.

John Welter, Assistant Chief of Police
The City of San Diego

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Executive & Leadership Coaching https://crgleader.com/executive-leadership-coaching/ Wed, 01 Jan 2020 04:15:02 +0000 https://crg.graphem.com/?page_id=3554

Executive & Leadership Coaching

Many leaders, managers and executives, attempting to navigate the waters of their career or serving others in leadership don’t have the skills to go to the next level. Research has confirmed many leaders or executives are not self-aware of their impact or how others “really” view or experience them.

Are you responsible for selecting coaches for others like high-potentials or talent development we help others advance their already successful career?

Dr. Keis is well-known as one of the most effective and innovative executive coaches in the country. His passion and energy are infectious, motivating and encouraging. He has a no-nonsense style in which he advises, challenges, provokes, guides and pushes his clients.

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Personal & Life Coaching https://crgleader.com/personal-life-coaching/ Wed, 01 Jan 2020 02:47:23 +0000 https://crg.graphem.com/?page_id=3537

Personal & Life Coaching

Whether you are a corporate executive, business owner, professional or an individual who wants more out of life, you’ve probably thought about coaching services for sometime. If you are facing challenges at work or home or want to move up to a higher level of success or happiness that is why we are here to serve. First, you are not alone in this as we all have times where we seek feedback from others.

In fact, Dr. Keis, CEO & President of CRG credits his coach Mike, back in 1989 for bringing clarity to his life – which has now influence his life for the past three decades.
There is no judgement here – if you are feeling stuck, not knowing what you want, uncertain about the future, or you are not living in alignment with your values, inner truth and purpose in life that’s why we are here to support and serve others on this journey of life. Or maybe you are unsatisfied with your relationships but don’t know how to make lasting changes we can assist there as well.

Personal Coaching Level One – $12,500 USD

  • A seven-month engagement
  • CRG assessments Personal Style Indicator & Values Preference Indicator
  • Confirmation of objectives
  • Metrics for success
  • One-hour proprietary coach process call each month
  • Deadlines, timelines, and accountabilities
  • Mandatory regular phone calls
  • Unlimited email
  • Unlimited additional phone calls

All In Transformational Coaching -$20,000 USD

All the items in Personal Coaching Level One plus:
  • A 10-month engagement
  • CRG’s 3 Day Professional Mastery Certification with set of CRG assessments included. $2000 value (travel & accommodation costs responsibility of participant)
  • CRG Courses: Why Aren’t You More Like Me? and What Do Really Value? included
  • Mandatory monthly coaching session
  • Mandatory regular phone calls
  • Personal meetings as desired and we deem appropriate*. (Coaching client to travel to CRG location at their expense.)

Investment

These coaching processes are an accelerated development for you.

Obviously, we are taking on very few people so it is first come first serve, no issues are outside of our confidential discussions. With over 10,000 hours of coaching, mentoring and consulting experience, we don’t restrict your objective list.

We will be in contact regularly.

The greatest investment you’ll make here is your commitment to respond to someone who is driving your progress, and to incorporate the needed actions into your life.

The financial investment for Level One is $12,500. That amount is payable in full on commencement.

The All In Transformational Coaching package is $20,000 or you can pay $10,000 on commencement and $10,000 in 90 days.

Note: If the second payment is not made the program will stop with no refunds for any reason.

There are no refunds of any payments in this program for any reason unless we cancel your participation because we feel you do not want to be helped or by not keeping your commitments. In which case we will provide a pro rata refund.

You may start at any time, however there are no “breaks” or “freezes.” The program is ongoing for the seven months for Level One or 10 months for the All In Transformation package.

Testimonial

Your services, your consulting & coaching expertise, and your ability to communicate effectively exceeded my expectations. Thank you very much for your participation and leadership of our ‘Business Process Redesign’ projects

Steve J. Landry, Western Regional Manager
Chrysler

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Personal Mentor Program https://crgleader.com/mentoring/ Wed, 01 Jan 2020 01:15:16 +0000 https://crg.graphem.com/?page_id=3507

Private Mentoring Programs

Mentoring, particularly in its traditional sense, enables an individual to follow in the path of an older and wiser colleague who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities. Here are some characteristics of the mentor coaching: 

Mentoring is relationship oriented. It seeks to provide a safe environment where the mentee shares whatever issues affect his or her professional and personal success. Although specific learning goals or competencies may be used as a basis for creating the relationship, its focus goes beyond these areas to include things, such as work/life balance, self-confidence, self-perception, and how the personal influences the professional…

Personal Mentoring Program

The Personal Mentoring Program is six months of unlimited access to your mentor by e-mail, phone, skype, etc. We help people strategically and tactically. The fee is $8,000 (USD) which distinguishes those who are serious about the process, and it is easily recouped through increased business and/or improved results. Admission is limited. If there are no openings there is a “first come, first served” waiting list.

There will be a phone meeting/interview to confirm whether the program is right for you. If it is, you begin by studying your current situation and outlining your expectations. You then establish goals. Some people call frequently, some weekly, some monthly. The frequency and style are up to you – this program is driven by the participant not the mentor. We return all phone calls and email within agreed-upon times.

The fee is required to begin the process or to claim a place on the waiting list. The fee is non-refundable, no exceptions.

Private Client Mentoring Experience with Dr. Ken Keis

For people who want to take the process to the next level we offer the Private Client Experience. In addition, to the items included in the Personal Mentoring package this experience also includes one on ones with Dr. Keis mentoring you on two separate occasions at the CRG office – two half days – in person meetings (or you can be combined into one full day). We recommend where possible that the two in person meetings be split, with one about 90 days after the first session. These in person meetings must occurred within the six-month timeframe of the Mentor engagement.

Spouses and significant others are welcome to attend as much of the discussions as they like. We’ll have dinner together and also have some conversation and “down time.”

The elements of the Personal Mentoring Program are included for six months. The fee for the Private Client Experience, including the six-month mentor program, is $15,000 USD. (Travel expenses to the CRG office are the responsibility of the participant). The fee is non-refundable, no exceptions.

Testimonial

Your services, your consulting & coaching expertise, and your ability to communicate effectively exceeded my expectations. Thank you very much for your participation and leadership of our ‘Business Process Redesign’ projects

Steve J. Landry
Western Regional Manager, Chrysler

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Workshops https://crgleader.com/workshops/ Mon, 16 Dec 2019 20:46:04 +0000 https://crg.graphem.com/?page_id=3452

Workshops: Live and Virtual

Live, Virtual or eLearning Options

Our learning solutions have been tried and test over time and are constantly updated and revised to reflect our ever-changing environment.

Our instructional design is based on adult learning strategies that focus on the participant’s transformation.

Listed are our most popular programs. We first meet with you to confirm your outcomes and objects – and then work with you to recommend the best solutions based on your requirements and criteria. There are various versions and options available so please contact us for more details.

Why Aren’t You More Like Me?™
Discover The Secrets To Understanding Yourself and Others

“Ken Keis has written the definitive go-to guide for understanding what makes you-and the people around you tick. Why Aren’t You More Like Me? is a fascinating read, because its all about you! This book will change the you think about yourself and your world.”

Ken Blanchard
Author, NY Times Best-Seller The One Minute Manager

Options: 4 Hours to 2 Day Workshops (advanced sessions also available)

In recent research conducted by Talent Smart, it was established that only 2% of the population can or will realize their potential without the information that you are going to learn in this session. This includes intentionally making career and job decisions, interpersonal skills and awareness, confidence, leadership and relationship success. This learning equally applies to individuals as well as everyone they work with and their personal relationships. Prior to attending this session each participant will complete the number one-rated personality assessment the Personal Style Indicator. This session is foundational to increasing self-awareness and emotional intelligence leading to improved self-mastery.

Your Will Learn:

  • Why and How to Develop the Whole Person.
  • The importance of Self-Awareness and why it is core to any successful career process, development of growth – change is not possible without it.
  • The Foundational Knowledge of Personal Style and it is not what most think!
  • Are we Nature or Nurture?
  • You will learn about your Personal Style Patterns and how they influence every choice, career decision and interaction you make with others and your environment.
  • Fresh new definitions of Extroversion and Introversion and how past definitions have been harmful to individuals.
  • A process on how to quickly identify someone else’s preferences – in just a couple minutes. This will transform every one of your relationships.
  • Identify triggers that have contributed to hindering your ability to engage and build relationships with others and affected your success. You will be able to teach this to your clients.
  • What motivates but also upsets others who are different than you and what to shift in your approaches to better serve, support and lead others, especially your clients.
  • Document an action plan to implement this information in your life and the clients you serve.
  • And finally, have fun during the sessions in a safe, supportive learning environment. 

Additional Session Details 

Section #1: Developing the Whole Person and the Power of Self-Awareness

  • Learn a simple yet powerful model on how to measure an individual’s readiness and willingness to change.
  • Discover the one factor that is required to successfully build any and all relationships.
  • Explore the condition Scott Peck outlines in his book, The Road Less Travelled. It is the most difficult to treat or deal with¾both personally and with clients
  • Examine why developing the “Whole Person” is critical to realizing one’s own potential and career and also helping others do the same. Learn seven factors to consider when developing self and others.
  • Unearth why the power of self-awareness is foundational to working with any client with purpose, career or life directions as well as ourselves as professionals.
  • Explore what Personal Style is and how it is different than personality.
  • Answer to the question: Am I Nature or Nurture? And why this is important to career development. 

Section #2: What Is Your Personal Style? 

  • Learn about independent research that has confirmed it is IMPOSSIBLE to choose a career path, build relationships, lead others, or realize your potential without this one piece of personal insight.
  • Identify the unique characteristics of leadership/personal style dimensions in their purest form.
  • Understand why describing individuals by their dimensions only, is discriminatory and hinders their potential.
  • Recognize the power of style dimension intensities and patterns.
  • Discover what self-honoring and validation of your personal style has to do with everyone’s success and confidence.
  • Comprehend why your primary and secondary patterns, blends, and combinations are the most important element of your personal style.
  • Know why Personal Style (personality) should NEVER be used to choose a career direction or determine career clusters.

Section #3: Successfully Reading and Understanding Others 

  • Understand the power and core elements of the PSI Model.
  • What would it mean to become aware of the impact of their and others’ behavior is having on the environment?
  • Learn new definitions of Extroversion and Introversion and how this new understanding is personally empowering.
  • Discover what style dimension is extroverted but does not prefer people.
  • Calculate your personal levels of Extroversion and Introversion and the impact your orientation is having on your environment.
  • Comprehend what it means to have a Verbal or Non-Verbal Orientation.
  • Determine what style dimension is Verbal, yet Introverted.
  • Determine your level of Relationship and Task Orientation.
  • Learn how to identify another person’s personal style in just a couple of minutes so you can intentionally build rapport with others. 

Section #4: A Simple Three-Step Process to Intentionally Live, Serve and Build Relationships With Others 

  • Learn how to Intentionally Build Credibility with the Three-Step Process of Translating, Suspending and Style-Shifting.
  • Learn to identify and be attuned to clues individuals are constantly leaving us as to who they are and what their personal styles are.
  • Understand how to suspend your preferences so you can fully understand and listen to others, given that we all bring personal filters and biases to our relationships.
  • Develop the skill of Style-Shifting so you not only know yourself but also what others need from you to build a positive relationship.
  • Understanding strengths, challenges, reactions to stress, leadership implications and team compatibility so you can make adjustments to increase your effectiveness.
  • Introduce the concept of Personal and Job Style Compatibility and why this is critical to sustaining engagement for anyone at their jobs.
  • Wrap up the content of the four sessions and how the content applies to our career, communications, team-building, leadership and all professional and personal relationships.

Deliberate Leadership Creating Success Through Style

“Keis and Javidi articulate a new fascinating framework for achieving greater results as a leader. All professionals who are striving to find or re-find their footing at work will benefit from the key principles and thought-provoking exercises posed in this powerful, interactive book!”

Dr. Marshal Goldsmith
Author, New York Times Bestseller, Triggers

Options: 4 Hours to 2 Day Workshops (advanced sessions available)

 

  • What is your Leadership Style?
  • Do you know the impact and implications of your leadership style on others?
  • Do others want to follow you?
  • Are you aware of the leadership or personal style of those who work for you or you work for?
  • Do you know what motivates them and can you determine what inspires or increases their performance in just a few minutes?

All of this and much more is included in these practical but powerful Deliberate Leadership workshops. If you don’t have a system to measure your style strengths the style strengths of other there is no way to optimize your performance or the performance of others.

Did you know that in a recent study 70% of individuals feel that their supervisor is incompetent? Unless we address this issue, we will never be able to lead successfully. We will share in this workshop the top two reasons why leaders fail and that both these reasons are caused by the leader. We will also share the top three skills that leaders need to succeed.

Requires the completion of the number one-rated personality assessment the Personal Style Indicator to be completed as part of the session.

Your Will Learn: 

  • Why and How to Develop the Whole Person.
  • The importance of Self-Awareness and why it is core to any successful career process, development of growth – change is not possible without it.
  • The Foundational Knowledge of Personal Style and it is not what most think!
  • Are we Nature or Nurture?
  • The top two reasons why leaders fail.
  • The top three skills leaders require to success.
  • You will learn about your Leader Style Patterns and how they influence every choice, career decision and interaction you make with others and your environment.
  • Fresh new definitions of Extroversion and Introversion and how past definitions have been harmful to individuals.
  • A process on how to quickly identify someone else’s preferences – in just a couple minutes. This will transform every one of your relationships.
  • Identify triggers that have contributed to hindering your ability to engage and build relationships with others and affected your success. You will be able to teach this to your clients.
  • What motivates but also upsets others who are different than you and what to shift in your approaches to better serve, support and lead others, especially your clients.
  • Document an action plan to implement this information in your life and the clients you serve.
  • And finally, have fun during the sessions in a safe, supportive learning environment. 

 Additional Session Details 

Session #1: Developing the Whole Person and the Power of Self-Awareness

  • Learn a simple yet powerful model on how to measure an individual’s readiness and willingness to change.
  • Discover the one factor that is required to successfully build any and all relationships.
  • Explore the condition Scott Peck outlines in his book, The Road Less Travelled. It is the most difficult to treat or deal with¾both personally and with clients
  • Examine why developing the “Whole Person” is critical to realizing one’s own potential and career and also helping others do the same. Learn seven factors to consider when developing self and others.
  • Unearth why the power of self-awareness is foundational to working with any client with purpose, career or life directions as well as ourselves as professionals.
  • Explore what Personal/Leadership Style is and how it is different than personality.
  • Answer to the question: Am I Nature or Nurture? And why this is important to career development. 

Session #2: What Is Your Leadership Style? 

  • Learn about independent research that has confirmed it is IMPOSSIBLE to choose a career path, build relationships, lead others, or realize your potential without this one piece of personal insight.
  • Identify the unique characteristics of leadership/personal style dimensions in their purest form.
  • Understand why describing individuals by their dimensions only, is discriminatory and hinders their potential.
  • Recognize the power of style dimension intensities and patterns.
  • Discover what self-honoring and validation of your personal style has to do with everyone’s success and confidence.
  • Comprehend why your primary and secondary patterns, blends, and combinations are the most important element of your personal style.
  • Know why Personal Style (personality) should NEVER be used to choose a career direction or determine a career for others. 

Session #3: Successfully Reading and Understanding Others 

  • Understand the power and core elements of the PSI Model.
  • What would it mean to become aware of the impact of their and others’ behavior is having on the environment?
  • Learn new definitions of Extroversion and Introversion and how this new understanding is personally empowering.
  • Discover what style dimension is extroverted but does not prefer people.
  • Calculate your personal levels of Extroversion and Introversion and the impact your orientation is having on your environment.
  • Comprehend what it means to have a Verbal or Non-Verbal Orientation.
  • Determine what style dimension is Verbal, yet Introverted.
  • Determine your level of Relationship and Task Orientation.
  • Learn how to identify another person’s personal style in just a couple of minutes so you can intentionally build rapport with others. 

Session #4: 

A Simple Three-Step Process to Intentionally Lead, Serve and Build Relationships With Others 

  • Learn how to Intentionally Build Credibility with the Three-Step Process of Translating, Suspending and Style-Shifting.
  • Learn to identify and be attuned to clues individuals are constantly leaving us as to who they are and what their personal styles are.
  • Understand how to suspend your preferences so you can fully understand and listen to others, given that we all bring personal filters and biases to our relationships.
  • Develop the skill of Style-Shifting so you not only know yourself but also what others need from you to build a positive relationship.
  • Understanding strengths, challenges, reactions to stress, leadership implications and team compatibility so you can make adjustments to increase your effectiveness.
  • Introduce the concept of Personal and Job Style Compatibility and why this is critical to sustaining engagement for anyone at their jobs.
  • Wrap up the content of the four sessions and how the content applies to our career, communications, team-building, leadership and all professional and personal relationships.

What Do You Really Value? Learn What Motivates Self and Others!

Options: 90 Minutes to 3 Hours

Everything in life centers on measurement: money, travel, time—the list is endless. Yet, in our experience, most people do not truly understand what their core values might be and how to live them out. Confusion, lack of congruence in our operational values hinders our abilities to make timely decisions. We will share breakthrough research on why values clarification is foundational to everyone’s success. This session is best at 2 hours or more and requires the Values Preference Indicator assessment to be completed by each participant prior to virtual or live sessions. This workshop has consistently been rated as one of the top sessions in any conference it has presented at. What Do You Really Value? is participant-driven, so be ready to learn, have fun, and contribute 100%!

Your Will Learn: 

  • Learn about the latest research on why and how values clarification helps reduce stress, increases objectiveness and improves your performance.
  • Confirm and identify your most important behavioural values (internal motivators).
  • Determine to what degree you are living your life aligned with your most important values.
  • Outline an action plan which is congruent with the values which are most important to you.

Dying to Live:
Breakthrough Health, Wellness and Stress Reduction Practices

Options: 2 Hour Summary to 6 Hour In-Depth Session 

Did you know that over 90% of all illnesses are lifestyle-related and over 50% of the global workforce is highly stressed? Who cares if you love your career and life if you are not well and suffering from stress-related illnesses! But there is good news – we all can do something about it. In this highly interactive session, Dr. Keis (drawing from his research and diploma in nutrition and genetics) will share leading edge research on wellness improvements and stress reduction. 

Every participant will complete CRG’s proprietary assessment the Stress Indicator and Health Planner. This session will help you identify and benchmark your stress and your wellness levels in 5 specific areas – Distress, Interpersonal Stress, Wellness (nutrition & lifestyle) Stress, Time Stress & Occupational Stress – so you can personally document your next steps to improve your overall health wellness.

Your Will Learn: 

  • Learn about the latest research on what stress is costing all of us in lost productivity and quality of life.
  • Did you know 90-95% of illness if lifestyle and environmentally related meaning completely preventable.
  • Benchmark your personal stress and wellness levels in 5 categories with the pre-session assessment the Stress Indicator and Health Planner.
  • During the session immediately identify items to decrease your stress and increase your wellness levels

Transforming Leadership
Foundational Skills Required by EVERY Leader to Succeed in the 21st Century

CRG’s Transforming Leadership offers not only the direction and road map for the leadership and development journey, this articulate book gives us the supplies and nourishment to thrive along the way.”

Jim Kouzes
Co-author, NY Times Best-Seller, The Leadership Challenge

Options: 2 Hour Summary to 2 Day Intensive

Research has revealed that 70% of individuals feel that their supervisor or leader is incompetent? Leadership Skills (or lack of) create work cultures, engagement levels, productivity and levels of success. We will take you through specific development models, that if you implement them ─ it will transform your professional and leadership effectiveness and positively impact your organization. Prior to this session each participant will complete the Leadership Skills Inventory-Self or the LSI-360º to benchmark their understanding and agreement with core Leadership Principles and rate themselves on 60 Leadership Skills.

Our Transforming Leadership book is the frame-work for this workshop.

Your Will Learn: 

  • Learn a simple yet powerful model on how to measure an individual’s readiness and willingness to change.
  • Discover the one factor that is required to successfully lead self and others.
  • We will share research on the two main reasons why leaders fail and the three foundational conditions for leadership success.
  • Discuss with your peers the 12 Foundational Principles of Transforming Leadership.
  • Review your results from CRG’s Leadership Skills Inventory-Self© or LSI-360º by benchmarking your leadership skill level in five categories and 60 skills (Self-Management, Interpersonal Communication Skills, Coaching and Problem Management, Team and Consulting Skills, Versatility and OD Skills). Learn how each skill set contributes to your leadership effectiveness.

“We want to thank you, CRG, for the recent leadership development session held with my management team. The session accomplished my primary objectives in a very professional and non-threatening fashion. I highly recommend your process for all organizations, particularly ones that are trying to move to a more effective team approach. “

Fred Townley-McKay
CEO, Southwest Credit Union Ltd.

The Quest for Purpose: A Self-Discovery Process To Find It And Live It!

“We live in a purpose-confused culture. We all long for purpose but have no idea where to find it. Ken’s new book (and workshops) are an inspiring journey of answering life’s greatest question – why am I here?”

Andy Steiger
Best Selling Author, Thinking? Answering Life’s Five Biggest Questions

Options: 90 Minute Summary to 1 Day Workshop

According to Gallup’s recent 142-country study, less than 13% of the global workforce is engaged at work! Why? Simply put, people lack a sense of purpose. But there is an answer to this problem by discovering our purpose and passions which includes our interests, gifts and natural talents. This is not only incredibly enriching and personally meaningful, but it demonstratively increases our fulfillment and success. The Quest for Purpose session is an interactive process that will teach individuals how to discover and live their life “On Purpose” and assist them to help others do the same. Learn about the character traits and mindset of successful individuals – plus you will be given a specific process to confirm your purpose and passions. This is a dynamic, high-energy sessions are based on our book, The Quest For Purpose: A Self-Discovery Process To Find It And Live It!

You Will Learn:

  • Learn about the global status on employee engagement but also the percentage of individuals who believe they are living On Purpose!
  • How purpose and clarity have been proven to be foundational to high performance and that engagement is nearly impossible without it.
  • Discover that your life is constantly leaving you clues about your passions and purpose but are we paying attention.
  • Learn about core mindsets and character traits required to live On Purpose!
  • Be presented The Quest roadmap and system to assist and individuals to live a life full of meaning, significance and purpose.

Leave with an action plan.

Why Don’t You Sell The Way That I Buy?™

Options: 4 Hours to 2 Day Workshops 

Successful selling is all about relationships. Do you know the impact that your selling style is having on your current or potential clients? Rapport building is about being intentional but until you know and understand your selling style and can also read and understand your client’s buying style you will limit your effectiveness and success. 

Prior to this session participants will complete the Sales Style Indicator. In this session will take you through the impact that your selling style is having with your results. 

Rapport and credibility is everything – especially in sales and customer service – so we will show you how you can avoid destroying it plus teach you where this comes from – and how you can intentional build trust with others. 

This workshop was rated the number one most effective training program for a Fortune 50 company which implemented this sales development process into over 40 countries.

Our Why Aren’t You More Like Me? book is an implementation support.

You Will Learn: 

  • About a case study where this content was implemented and increased sales results by 30% in less than 60 days.
  • The importance of Self-Awareness and why it is core to any successful sales process, development of growth – change is not possible without it.
  • The Foundational Knowledge of your Selling Style and it is not what most think!
  • You will learn about your Sales Style Patterns and how they influence every choice and interaction you make with others and your environment.
  • Fresh new definitions of Extroversion and Introversion and how past definitions have been harmful to individuals.
  • A process on how to quickly identify a client’s buying style preferences – in just a couple minutes. This will transform every one of your relationships.
  • What motivates but also upsets your clients (or team members) who are different than you and what to shift in your approaches to better serve, support, sell and lead others, especially your clients.
  • Document an action plan to implement this information in your selling and customer service process.
  • And finally, have fun during the sessions in a safe, supportive learning environment. 

Additional Session Details 

Session #1: Developing the Whole Person and the Power of Self-Awareness

  • Learn a simple yet powerful model on how to measure an individual’s readiness and willingness to change.
  • Discover the one factor that is required to successfully build any and all client relationships.
  • Examine why developing the “Whole Person” is critical to realizing one’s own potential and how this is affecting your sales success. Learn seven factors to consider when developing self and others.
  • Unearth why the power of self-awareness is foundational to working with any client, team members as well as ourselves as sales and customer service professionals.
  • Explore what Sales Style is and how it is different than personality.
  • Answer to the question: Am I Nature or Nurture? And why this is important to career development. 

Session #2: What Is Your Selling Style? 

  • Learn about independent research that has confirmed it is IMPOSSIBLE to build relationships, lead others, or realize your potential without this one piece of personal insight.
  • Identify the unique characteristics of each selling style dimension in their purest form.
  • Understand why describing individuals by their dimensions only, is discriminatory and hinders their potential.
  • Recognize the power of style dimension intensities and patterns.
  • Discover what self-honoring and validation of your selling style has to do with everyone’s success and confidence.
  • Comprehend why your primary and secondary selling style patterns, blends, and combinations are the most important element of your selling style. 

Session #3: Successfully Reading and Understanding Others 

  • Understand the power and core elements of the PSI Model.
  • What would it mean to become aware of the impact of yours’ and others’ behavior is having in the environment?
  • Learn new definitions of Extroversion and Introversion and how this new understanding is empowering in all sales and customer service roles
  • Discover what style dimension is extroverted but does not prefer people.
  • Calculate your personal levels of Extroversion and Introversion and the impact your orientation is having on your environment.
  • Comprehend what it means to have a Verbal or Non-Verbal Orientation.
  • Determine what style dimension is Verbal, yet Introverted.
  • Determine your level of Relationship and Task Orientation.
  • Learn how to identify client and prospect’s buying style in just a couple of minutes so you can intentionally build rapport with others. 

Session #4:  A Simple Three-Step Process to Intentionally Build Relationships and Rapport With Others 

  • Learn how to Intentionally Build Credibility with the Three-Step Process of Translating, Suspending and Style-Shifting.
  • Learn to identify and be attuned to clues your client’s and prospects are constantly leaving us as to who they are and what their personal styles are.
  • Understand how to suspend your preferences so you can fully understand and listen to others, given that we all bring personal filters and biases to our relationships.
  • Develop the skill of Style-Shifting so you not only know yourself but also what others need from you to build a positive relationship with clients.
  • Understanding strengths, challenges, reactions to stress, leadership implications and team compatibility so you can make adjustments to increase your effectiveness.

Wrap up the content of the four sessions and how the content applies to your selling steps, customer service clients and your professional development success.

Additional Workshop Content & Titles

 

Why Don’t You Teach The Way That I Learn?™

The debate is significant if there are really learning styles or not. However, after 40 years of working in the field with students there is no question in our experience, that there is a strong correlation between instructional and learning styles. One of the authors of the program almost failed high school, but has now authored over 4 million words of content. The school system did not have a teaching style that served him.

  

Hiring The Right Person – Every Time?™

An HR process and strategy to increase engagement, job-fit and performance!

  

Living with Confidence

Our confidence is built on our self-worth levels but how to we build and grow it? Did you know there is situational self-worth? First you identify your levels of self-worth in 5 categories then we outline the 12-step program to build and develop your confidence for the rest of your life.

 

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Consulting https://crgleader.com/consulting/ Mon, 16 Dec 2019 20:01:50 +0000 https://crg.graphem.com/?page_id=3438

Consulting

CRG Awarded the Number One Consulting Service Provider via the Chamber of Commerce Business Excellence Awards.

Our management consulting services focus on our clients’ most critical issues and opportunities: purpose, vision, strategy, marketing, organization, operations, leadership transformation and all issues around people and talent management, HR and personnel.

We bring deep functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.

Our work is collaborative; involving client personnel and resources, and the transfer of skills and knowledge to the client.

We prefer to work on a project basis, operating against specific objectives with clearly-established outcomes and timing, contributing to clients’ business goals.

Our experience and results indicate that improved performance requires investment in people, systems, and support structures. However, that investment usually does not require additional resources, but rather the redeployment of talents, resources, and energy already present.

Examples of some of our projects include
  • A business process redesign and best practices project for a Fortune 100 client.
  • Co-designing and implementing an entire HR and Talent Management process for a national retail chain.
  • Conducting strategic planning, succession planning and organizational design work for several privately owned businesses.
  • Facilitating leadership retreats with board members and executives of multiple organizations and in one case it resulted in the merging of two financial institutions forming a new billion-dollar entity.

Three Ways To Engage:

1. Trusted Advisor to Principals
The top people in the firm confer on strategies for growth and the tactics to achieve it. This relationship includes unlimited access in addition to on-site, personal work.

2. Strategic Revisioning
This approach will include a multi-faceted approach such as formal workshops, mentoring, interviews, research, systems review, and ongoing coaching of front-line and support staff, and appropriate strategic shifts.

3. Reinvention
A revisit to the vision, purpose and dream of the organization. No sacred cows everything can and will be up for discussion to create an environment of renewal. Implementation will include process mapping and redesign and most items mentioned in option two.

Testimonials

I want to thank you for your outstanding work with the San Diego Police Department. Thanks to your leadership, the entire command staff of the Police Department has now recognized how important leadership development and strategic planning are to our organization’s future. I am proud to have learned a great deal from your association.

John Welter
Assistant Chief of Police, 
The City of San Diego

Testimonials

We have made significant gains over the past year because of Ken Keis and his onsite business consulting. On many occasions, his in-depth knowledge and understanding of business operations have challenged us to think beyond the average and ordinary. I have no hesitation recommending CRG to other businesses who may require such services.

Paul Chiang
General Manager, Abbotsford Chrysler

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Coaching Services https://crgleader.com/coaching/ Tue, 17 Dec 2019 03:35:20 +0000 https://crg.graphem.com/?page_id=3425

Coaching

Whereas mentoring is reactive with the onus on the person being mentored to initiate contact, coaching is proactive, based on developmental needs, objectives for improvement and timelines for accomplishment.

What was once thought of as an extra – coaching is now viewed as foundational to an individual’s or organizational success. Today’s busy executives, leaders and managers rarely schedule time for themselves. Yet private focused time can provide the perspective people need to increase personal, professional and corporate effectiveness. A recent study determined that executive coaching had an average payback of six-to-one. This ROI is just based on short-term gains; the ROI multiples overtime are significant.

CRG awarded one of the Top Ten Coaching Programs
Globally by HR.com Lead 500 Awards!

Coaching is a unique opportunity to focus and move forward on your personal, professional, and organizational goals through the exploration of ideas and candid dialogue with a confidential and unbiased thinking partner.

The purpose of can be as varied as the individuals who engage the process. We have started with an individual focusing on executive  objectives and soon transition to life coaching. Our goal is always to serve the client to improve their condition in our areas of expertise:

  • Personal & Life
  • Executive & Leadership
  • Christian

Personal & Life Coaching:

Whether you are a corporate executive, business owner, professional or an individual who wants more out of life, you’ve probably thought about coaching services. If you are facing challenges at work or home or want to move up to a higher level of success or happiness that is why we are here to serve. First, you are not alone in this as we all have times where we seek feedback from others.

In fact, Dr. Keis, CEO & President of CRG credits his coach Mike, back in 1989 for bringing clarity to his life – which has now influenced his life for the past three decades.

There is no judgement here – if you are feeling stuck, not knowing what you want, uncertain about the future, or you are not living in alignment with your values, or unclear about your purpose in life that’s why we are here to support and serve others on their journey of life. Or maybe you are unsatisfied with your relationships but don’t know how to make lasting changes we can assist there as well.

Personal Coaching Level One –

$15,000 USD

  • A seven-month engagement
  • CRG assessments Personal Style Indicator & Values Preference Indicator
  • Confirmation of objectives
  • Metrics for success
  • One-hour proprietary coach process call each month
  • Deadlines, timelines, and accountabilities
  • Mandatory regular phone calls
  • Unlimited email
  • Unlimited additional phone calls

All-In Transformational Coaching

$25,000 USD + Shipping

All the items in Personal Coaching Level One plus:

  • A 12-month engagement
  • CRG Leadership Academy included
  • Mandatory monthly session
  • Mandatory regular phone calls
  • Personal meetings as desired and we deem appropriate*. (Client to travel to CRG location at their expense.)

Investment

These coaching processes are an accelerated development for you.

Obviously, we are taking on very few people so it is first come first serve, no issues are outside of our confidential discussions. With over 10,000 hours of  mentoring and consulting experience, we don’t restrict your objective list.

We will be in contact regularly.

The greatest investment you’ll make here is your commitment to respond to someone who is driving your progress, and to incorporate the needed actions into your life.

The financial investment for Level One is $15,000. That amount is payable in full on commencement.

The All In Transformational package is $25,000 or you can pay $10,000 on commencement and $15,000 in 90 days.

Note: If the second payment is not made the program will stop with no refunds for any reason.

There are no refunds of any payments in this program for any reason unless we cancel your participation because we feel you do not want to be helped or by not keeping your commitments. In which case we will provide a pro rata refund.

You may start at any time, however there are no “breaks” or “freezes.” The program is ongoing for the seven months for Level One or 12 months for the All In Transformation package.

Executive & Leadership Coaching:

  Many leaders, managers and executives, attempting to navigate the waters of their career or serving others in leadership don’t have the skills to go to the next level. Research has confirmed many leaders or executives are not self-aware of their impact or how others “really” view or experience them.

Are you responsible for selecting coaches for others like high-potentials or talent development we help others advance their already successful career?

Consulting Resource Group is well-known as one of the most effective and innovative executive firms in the country. Our passion and energy are infectious, motivating and encouraging. CRG has a no-nonsense style in which we advise, challenge, provoke, guide and push clients to realize their potential

Christian Coaching:

Some individuals or professionals appreciate a faith-based approach or underpinning to the  process other for personal or executive. That is possible through CRG as we can align a link minded coach with your faith values.

If Interested in Mentoring Instead

Testimonial

Your services, your consulting & coaching expertise, and your ability to communicate effectively exceeded my expectations. Thank you very much for your participation and leadership of our ‘Business Process Redesign’ projects

Steve J. Landry
Western Regional Manager, Chrysler

Testimonial

The coaching that I have received with Dr. Ken Keis has been instrumental in my continued professional and personal growth.  Through his partnership, support and one-on-one coaching, I have able to implement strategies that have grown my managerial and leadership skills.  It is an investment that continues to pay off in both my professional and personal life.  I would highly recommend the services offered by CRG, to any person or persons who want to take their leadership beyond what they currently know and see is possible – for the person – the team and the organization.

Beverly Ducharme 

Customer Experience Manager

La-Z-Boy Furniture Galleries

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Training https://crgleader.com/training/ Fri, 13 Dec 2019 19:53:11 +0000 https://crg.graphem.com/?page_id=3356

Training: Live and Virtual

Organizations are looking for blended learning training solutions that will equip both their current and new employees with the knowledge and competencies required to help their organization excel.

Top performing companies acknowledge that they must become a learning organizations, to address the rapidly evolving business landscape.

Competition, continuous advances in technology, including AI, regulatory changes, and ongoing globalization all require optimizing performance.

That is what CRG does well by implementing transformational learning experiences that assist individuals, teams and organizations to realize their full potential.

CRG was recognized as one of the Top Three Providers of Leadership Development Training Globally by HR.com Lead 500 Awards. CRG beat out other applicates like Disney University and Kenneth Blanchard Training.
As the global leader in professional training we provide innovative learning and development solutions, covering multiple areas and industries, tailored to meet your needs. Our courses are delivered in both face-to-face, virtual and eLearning environments, ensuring training objectives are achieved no matter your current condition.

Our training solutions are developed by subject matter experts to help organizations and individuals improve personal competence and skills – core enablers of sustainable business development and competitive advantage.

Areas of Expertise:

  • Personality
  • Assessments
  • Communications
  • Entrepreneurship
  • Strengths Work
  • Emotional Intelligence
  • Assessment Certification
  • Values Clarification & Alignment
  • Sales and Sales Management
  • Leadership & Leadership Skills
  • Team Building & Development
  • Self Awareness and Self Mastery
  • Employee Engagement & Retention
  • HR and Talent Management
  • Life and Corporate Purpose
  • Confidence and Self Worth
  • Health, Wellness and Well Being
  • Learning & Instructional Styles
  • Selection and Job Fit

 We have a proven track record of delivering public, in-house, eLearning, virtual learning and blended learning for the world’s largest companies and recognized organizations. For one Fortune 50 client this included over 5000 full day training days.

Utilizing subject matter experts, our training moves beyond theory, giving you valuable real-world insights. As a result, you can trust us to provide high-quality, consistent training and development at every level of your organization – anywhere in the world.

Contact us today to find out how training can support your business.

Testimonials

Your services, your consulting & coaching expertise, and your ability to communicate effectively exceeded my expectations. Thank you very much for your participation and leadership of our ‘Business Process Redesign’ projects

Steve J. Landry, Western Regional Manager
Chrysler

Testimonials

We want to thank you, Ken, for the recent leadership development session held with my management team. The session accomplished my primary objectives in a very professional and non-threatening fashion. I highly recommend your process for all organizations, particularly ones that are trying to move to a more effective team approach.

Fred Townley-McKay, CEO
Southwest Credit Union Ltd.

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Custom Design https://crgleader.com/custom-design/ Fri, 13 Dec 2019 19:03:35 +0000 https://crg.graphem.com/?page_id=3328

Custom Design

CRG’s team of design experts are ready and willing to create your customized learning solution.

From high-level curriculum design and learning methodologies to complete train-the-trainer packages for your program.

Our design solutions can include live, virtual, webinar, e-learning or a blended strategy of different solutions.

Our team has been the sole provider for content development, trainer selection, train-the-trainer certification, and program delivery deployment for Fortune 100 clients including being the sole source developer of over 40 customized full day workshops over a decade period of time.

With hundreds of customized programs in several industries, our team can provide you with exactly what you need, and design a process to customize solutions to fit your learning objectives.
Some of our team members are also experienced in foreign language work and international design. Our area of expertise covers human capital management, performance improvement, and systems thinking.

We prefer to work on a project basis if possible so you operate off a fixed budget.

Please contact us so we can discuss your project needs.

Testimonial

“Ken your consulting services, coaching expertise, and your ability to communicate effectively exceeded my expectations. Thank you very much for being the lead consultant for our national business process redesign project. Like the VP of Chrysler stated on video, this was the best work he has ever seen, to help us move forward.”

Steve J. Landry
National Manager Chrysler

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